Privacy

Your privacy, in plain English.

We're a small family business. We collect what we need to send you a support insert and stay in touch — nothing more, nothing weird.

What we collect

When you place an order or sign up for emails, we collect things like your name, email address, shipping and billing address, and the items you ordered. If you contact us, we keep that conversation so we can actually help you.

Checkout and payments

Checkout is handled securely by Shopify. Your card details go directly to Shopify and our payment processors — we never see or store full card numbers.

Who we are

LiftSnore.com is operated by Sanctuary Sleep Co., 6311 Wilora Lake Rd, Charlotte, NC 28212, USA. Lift Snore™ products are sold by Sanctuary Sleep Co. through sanctuarysleepco.com.

Cookies, analytics and advertising

With your permission (or, outside regions that require prior consent, until you switch it off), LiftSnore.com uses cookies and similar tools from Google (Google Analytics and Google Ads) and Meta (Meta Pixel). They receive information such as pages viewed, clicks on our Buy buttons, device and browser details, approximate location, referring ad or campaign (for example UTM tags and ad click IDs) and cookie identifiers.

We use this to measure visits, follow a visit from LiftSnore.com to checkout on sanctuarysleepco.com (the same Google Analytics property covers both sites), and measure and improve our advertising. We do not send your name, email or payment details from LiftSnore.com to these providers.

You can change or withdraw your choice at any time using "Cookie settings" at the bottom of every page, or by clearing cookies in your browser. Google and Meta process this data under their own privacy policies.

Third-party tools

To run the store, we work with trusted partners like Shopify, our shipping carriers, email providers, and review platforms. They only receive the information they need to do their part of the job.

Emails

If you opt in, we'll occasionally email you with order updates, sleep tips, and new things. Every marketing email includes an unsubscribe link, and one click is all it takes.

Your rights

You can ask us to access, correct, or delete the personal information we have about you at any time. Just email us and we'll take care of it.

Contact

Questions about privacy? Email hello@sanctuarysleepco.com and we'll get back to you personally.

Last updated: September 2026.